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You can choose to receive your order at the address you indicate or to pick it up at any of our stores.
We will manage your order the same day of purchase or the next day. As soon as we send it, you will receive an email with the tracking information.
The usual terms of receipt of orders are:
If you are not 100% satisfied with your purchase, you can change it or return it without any cost.
Contact us by sending an email to email@example.com requesting the return of the item or an exchange of size or model. We will order a pick up appointment at the address that you indicate.
If you may prefer it, you can exchange or return the article at any of our stores.
Yes, you can exchange the size or model in our physical stores directly.
The deadline of any exchange or return is 15 days after we confirm the shipment.
Changes and returns are free of charge.
After receiving the returned product and checking that it is in perfect condition and with the corresponding labels, we will proceed to refund the amount of the returned piece or pieces.
As soon as we proceed to refund the money we will send you a confirmation e-mail. The amount is always refunded at the account used for the payment.
You can pay for your order by:
Yes, you have to request it by sending an email to firstname.lastname@example.org